Cherri Blue Designs

Cherri Blue Designs

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Terms & Conditions

We ask that all customers please read the following terms and conditions prior to booking with Cherri Blue: -

1. All hired goods remains the property of the owner Cherri Blue Designs at all times.

2. A non-refundable booking fee of £50 is required on confirmation of your agreed quote.

3. A £50 refundable security charge will be taken against hire goods at the time final invoice.

4. Full payment is due 4 weeks prior to the event.

5. Cancellation by the customer with less than 3 months notice will require full payment. Cancellation outside of this time by customers does not require additional payment, but all deposits from the time of booking are non-refundable.

6. Any unpaid cancellation charges after 30 days of invoice will be passed to a Collections Company who will act on our behalf and charges will be added to your account.

7. A booking can be provisionally made for a date at the discretion of the proprietor (Carol Rowlands), but cannot be guaranteed until a deposit is received.

8. Payment of your deposit and/or signature on the confirmation receipt, is deemed as you having read, understood and accepted these terms and conditions. Please do not hesitate to ask if you would like clarification on any of the above points.

9. The hirer or representative will need to sign a confirmation on receipt of hired goods if the hirer fails to endorse the form accordingly at the time of delivery the goods will be deemed to be in a satisfactory condition.

10. We aim to allow for slight adjustments in your original estimates on numbers as we understand that it is extremely difficult to predict exact guest numbers before this time, and are generally able to accommodate increases of approximately 10% on original estimates, but should it seem that your numbers are creeping up beyond this amount, you keep us informed to allow us to reserve you extra items. We cannot guarantee that sudden leaps in numbers at the last minute can always be accommodated, and in this instance, the original estimated number of items will be made available to the customer and full payment for these items are due as normal. It is the responsibility of customers to find the additionally required items in this instance. There are no penalty charges for numbers going down and the final invoice is always calculated to your final number of items required, not originally estimated numbers.

11. Standard laundering of hired items is included in all of our prices, and stains resulting from accidental spillage of food and drinks, and marks made at the bottom of chair covers from guests shoes are considered standard stains and part of the enjoyment of your day! These are therefore not additionally charged for. However, any damage that is perceived to have been caused purposefully or resulting from guests standing on the seat of the covers or treating them without due care (e.g. resulting in rips, footprints on the seats, children being allowed to draw on the items, burns etc) may result in us having to issue an additional laundering / repair / replacement charge.

12. The hirer is responsible for any losses or damages and these must be paid for at their full replacement value, details of which are available on request.

No substitute items will be accepted.

13. The owner shall not be responsible for any injury or damage to persons or property however sustained arising from any goods under hire.

14. Chair covers and sashes should not be removed whilst in use.

15. If any of the details on the completed Customer Order Form, Confirmation of Order or Invoices are incorrect, insufficient, or changed before the event, please inform Cherri Blue as soon as possible to allow us to change our records accordingly.

16. The goods must be available for collection at the delivery address unless otherwise arranged.

17. Fresh flowers are susceptible to the extreme weather conditions of our environment, if a particular flower is not available or in bad condition the nearest alternative will be supplied.

If customers wish to purchase any items hired as a memento of their day, please just ask and we will be happy to quote for hired items.

Please note that if the above requirements are not met, the arrangements made will be cancelled and any deposits paid will not be refunded.

Cherriblue.co.uk 2017 Terms & ConditionS

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by Darren